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Central Coast Subaru

Address
388 Mann Street, Gosford, NSW 2250
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Customer Testimonials

 “Jessica, I would like to acknowledge that so far, you have done an absolutely superb job taking care of us. Service has been fantastic, your advice was appreciated and to date, the buying experience has been an absolute pleasure. Since our first exchange you have always replied to my questions with concise, to the point information and can I also acknowledge that you never applied any unnecessary pressure and your demeanour through the entire to and fro/test drive/buying experience has been professional, friendly, accommodating and informative which makes it much easier for me to feel confident I'm making the right decision, which ultimately has resulted in a quicker than anticipated decision. I was particularly impressed when you did not try to up-sell the STi, rather, you communicated your honest opinion about the WRX as a great vehicle that would suit my needs (despite your statement being absolutely true, the STI much to my surprise, especially considering the numbers on paper are not dissimilar from those of the WRX, was simply in a class of its own and it sold itself - but perhaps you knew that?)
 
Anyway the point of this email is to let you know that so often I walk out of a buying experience hating the process and you have restored my confidence in good salesmanship. I would even go so far as to say the buying experience I'm currently involved in with you and Central Coast Subaru has equaled a recent buying experience I had at the Apple Store in Chatswood, which is about as high as the bar goes in my opinion.
 
So thank you, credit should be given were its due and you definitely deserve credit for shepherding me gracefully through this process for which I'm very appreciative.
 
FYI; regardless of what you are being paid Jessica, you are worth more.”
 
- Marwin, The Entrance


Earlier this week I took delivery of a Subaru XV and I would like you to know how professional, courteous and friendly the two gentlemen were that I dealt with – Paul Nichols and Adrian Porter.

You will note that I live in Sydney but the reason I came back to your showrooms was because of the wonderful service some years ago when I purchased a Forester.  Hence my return visit and again I was not disappointed.

I would appreciate you acknowledging my appreciation to both Paul and Adrian.

Your sincerely,

Ian Langford-Brown


Dear Arthur,

My wife Beverley and I would like to thank you for your help in the choice of a replacement vehicle for our Impreza which was a “total loss” due to a recent incident.

Yesterday we drove away from Central Coast Subaru in a very nice 2014 Impreza (CYU045). We are impressed with this car and know that it will provide us with safe motoring for many years. You are aware that we were recommended to you by Dr Martin Forer, ENT Surgeon. My wife has worked with Martin for many years in the operating theatre and his is a good friend. 
 
We would like you to know that we were looked after by Adrian Porter in a very efficient and personal way and we really appreciate his attention. It was very satisfying to be able to replace out old Subaru with the car you had chosen for us. 
 
Again, we thank you,
 
Regards and best wishes
 
from Beverley and Harry Tooth.

 
I would just like to thank you for your fantastic customer service you provided us with on the purchase of our new Subaru.
 
It is great to see you know how to treat a customer in the right way, you answered all our question and enquires that we had regarding this vehicle.
 
I will give you a 11 out of 10 for you great customer service and attitude. Best of luck in the future and if there is a employee of the month it should be you Matt.  
 
-  Kim and Scott Mitchell


I would like to acknowledge the efforts of Justin in the Subaru Service Department of your organisation.
 
I have worked with the CCMG for a number of years now, with my Forrester being the second car purchased through you. Whilst I have never had any complaints with CCMG and their service, I have also never felt motivated to write to say thank you until now. Justin's great attitude, friendly manner and efficient service and his knowledge of product was impressive to say the least. His entire approach displays him as a terrific ambassador for your company and his efforts should be congratulated.
 
I would appreciate you thanking Justin on my behalf and look forward to working with him in the future.
 
- M Dwyer, Saratoga